Refund policy

Due to the hygiene nature of our products, we do not accept returns for change of mind.

If you receive a product with quality issues (e.g., damaged, defective), please contact our customer service team online or via news@compostar.com.au within 7 days of receipt, and provide relevant photos or video as evidence.

Once verified, we will arrange a free replacement without requiring the original product to be returned.

For any questions, please feel free to contact us via the email above.

Returns Address:
Melbourne Warehouse Address Details
Country: Australia (AU)
State/Province: Victoria (Vic)
City: Melbourne (Mel)
Postcode: 3171
Address: 18a Kelly Court, Springvale 3171
Recipient Contact Information
Contact Name: Miao Yu
Telephone: 0425 275 277
Email: ayt@ayt.com

TEMU Platform Shipping/Returns Warehouse City Selection: Springvale